～ Important Notes Regarding Payment Methods ～ ◇ For customers paying by bank transfer, even if the product shows as in stock on BASE, it may have already been sold in the physical store. Therefore, please refrain from making payment until you receive a confirmation email from the store indicating that the stock has been secured. If payment is made before receiving the confirmation email and the stock is sold out, a 10% refund processing fee will be applied to the purchase amount. We kindly ask for your understanding in advance.
～ Important Notes Regarding Early Reservations ～ The product you are viewing is the 2025-2026 model and is available for early reservation. The expected arrival date is from early October 2025 to the end of December 2025, and shipments will be made as soon as the products arrive. For more details, please refer to the "Important Notes Regarding Reservations and Online Purchases."
〜 Important Notes Regarding Reservations and Online Purchases 〜 １、Stock Availability Our store also processes reservations and sales in our physical store, which may cause a time lag in inventory management. As a result, even if your order is completed, there may be instances where the product is sold out. In such cases, we sincerely apologize, and your order will be treated as a cancellation. We kindly ask for your understanding and cooperation.
２、Delivery Time The delivery time varies by brand, but it is expected to be between early October 2025 and late December 2025. If there is any significant delay in delivery beyond the above-mentioned period from the manufacturer, we will promptly inform you. Please note that the delivery schedule may differ depending on the shop, and there may be cases where the arrival time is earlier or later than other stores.
３、Cancellation Policy We do not accept any changes to color or size, returns, or cancellations due to customer preferences after the order has been placed. Additionally, even if the reservation is confirmed, there may be cases where the product becomes unavailable due to the manufacturer's circumstances (such as discontinuation or reduced production). In such cases, we will refund the amount you paid and process the cancellation.
４、Manufacturer's Warranty There are a few brands that, even in cases where the manufacturer's warranty applies due to defects such as initial defects, require customers to bear the costs associated with warranty claims (such as shipping, packaging, and transportation costs), as stipulated in their terms. For these brands and others, the warranty will be handled according to the manufacturer's policies, and our store is unable to provide independent solutions. We kindly ask for your understanding in advance. (*Please note that decisions regarding warranty eligibility and the process will follow the manufacturer's guidelines.)
５、Design Occasionally, the design or color of the product you purchased may be changed by the manufacturer without prior notice. In the event of such a change, the product will not be eligible for cancellation or return. We kindly ask for your understanding in advance. Additionally, depending on your computer or mobile device settings, the actual color of the product may appear different from what is shown online.
６、Reservation Confirmation Your reservation will be confirmed once payment has been verified. Please note that simply completing the order does not confirm the reservation. Additionally, by placing your order, you are deemed to have agreed to the "Payment Method and Important Notes Regarding Reservations."
